Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you make a reservation, register at our hotel, sign up for newsletters, or contact us.

• Personal Information: Name, address, phone number, email, date of birth, ID proof details.
• Payment Information: Credit/debit card details, billing address (processed via secure third-party payment gateways).
• Booking Information: Reservation details, preferences, guest requests.
• Usage Data: IP address, browser type, pages visited, time spent on our site.

2. How We Use Your Information

We use your information to:

• Process bookings and provide hotel services.
• Send confirmation emails and important stay updates.
• Improve our website experience and offerings.
• Send promotional offers and marketing communications (you can opt out anytime).
• Comply with legal and regulatory requirements.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Hotel Partners: Specific properties within our portfolio to facilitate your stay.
• Service Providers: Third-party vendors who assist with payment processing, website hosting, and marketing.
• Legal Authorities: When required by law or to protect our rights and the safety of our guests.

4. International Data Transfers

Orange Tiger Hospitality operates across South Asia and Europe. By using our services, you acknowledge that your information may be transferred to and processed in countries where our offices are located (including India, Sri Lanka, and Latvia). We ensure all transfers comply with applicable data protection laws.

5. Data Security

We implement industry-standard security measures (such as SSL encryption and secure firewalls) to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

• Access/Correction: The right to request a copy of your data or correct inaccuracies.
• Deletion: The right to request that we delete your personal information.
• Opt-out: The right to unsubscribe from marketing communications.

7. Cookies

Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us: